Help Desk and Repair Calls, What You Need To Know

Our maintenance plans are designed to give us fast information if something goes awry, and often the issue is discovered and resolved before our clients realize there was a hiccup.

What do you do when your smart home, all of the sudden, isn’t as smart as it could be? The first thing you do is call us for help right? You can contact us 24/7/365 for any issue that your having with your smart system. Many times issues are simple to solve, such as powering down or unplugging a device, but that doesn’t always solve the problem. Get this, you can call us for help even if we didn’t install your smart home system. We’re the smart home installers that get it right every time.

Smarter Homes of Austin’s Andrew Mason

Smarter Homes of Austin’s Andrew Mason

How do we get it right every time you ask? Let’s introduce you to our professional that makes our helpdesk, maintenance, and repair top notch. Enter, Andrew Mason our Maintenance Manager. Andrew hails from Australia and has been with us here at Smarter Homes for five years. He has a super advanced knowledge of AV, low voltage wiring, and computing systems. He is an essential part of our staff and has helped shape our response and repair efforts to what they are today.

Now, here’s how you are going to save money on costly repairs and services. Participate in one of the two low cost maintenance plans for special money saving terms and conditions.

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Our maintenance plans are designed to give us fast information if something goes awry, and often the issue is discovered and resolved before our clients realize there was a hiccup. We’re notified right away if something isn’t right and we get right on it. A maintenance plan gives you some peace of mind and without it, you could be paying several times the amount for upkeep services and repairs.

For more information please call us at (512) 775-6101 and let’s see what we can do for you.

#HelpDeskAndRepair, #AndrewMason, #SmarterHomesAustin

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Smarter Homes Austin
Austin’s Certified Luxury Home Automation, Home Theater, Audio Video & Wi-Fi Experts


*The calculated home technology budget range you will receive will includes parts, labor & accessories (Tax not included)
(a round number is OK)
Numerous structures on the property: Dock, Casita, Guest House, Barn, Gate etc. Check all that apply.
Prewire installation calculations assume you would like your home fully wired for ALL home automation technologies shown throughout the budget calculator, including 'future-ready' wiring. Prewire pricing can vary substantially based on what features you would like in your home. The wiring budget is for low-voltage wiring, not for electrical.
Prewire pricing will vary based on exactly what features you would like in your home. Read this article about the importance of wiring/cabling in today's "wireless" world. Your local Smarter Homes integrator is the best resource for exact prewire pricing. Wiring budget is for low-voltage wiring only, not electrical.
Keep in mind that our modern lifestyle and our home's automation technology systems are extremely reliant on a quality network and Wi-Fi system. Most homes are moving towards enterprise-grade hardware and away from the types of network products you could buy in an office supply store or a consumer computer store. We recommend that all homeowners consider the network and Wi-Fi system to be the most important system and installation within the home.
Higher-quality sound or higher-grade architectural finished speakers can range from $5,000.00 to $10,000.00 PER ROOM
Basic background music system pricing ranges from $1,500.00 to $5,000.00 per room including all equipment, labor, and programming.
Range includes video sources such as AppleTV, a Blu-ray player, satellite receiver, and remotely-locating them for best aesthetics. A basic soundbar is included for better audio.
This is called “video distribution” and reduces the amount of audio/video equipment located at each TV location/room.
A surround sound system creates an immersive sound experience, much like a dedicated home theater room, though in a dual-purpose room such as a Family Room, Master Bedroom, etc. If you would like more than one surround system location, click on the "Add Another Surround System" button below
Typically, homeowners want to see the following areas: front of house, front door, driveway / gate, sides of house, and pool. If you are more concerned about security, you may want to add cameras for the perimeter of your property. Good-quality cameras see about 75 feet of distance on average. The high range of the budget estimate includes higher resolution cameras, better night vision, and longer surveillance recording time.
The installation of a lighting control system reduces wall clutter, allows preset lighting scenes at the push of a button, increases security through programming automation, and adds convenience.
Motorized shades add beauty, convenience, address privacy concerns, and can be used to save energy. If desired, provide your best guess on how many windows/shades you want to motorize. The higher-end of the budget range includes higher-end fabrics, large windows, and dual-roller shades (both sheer and privacy shades on one window).
For example, a house music app, an app to operate your TV, an app for lighting automation, an app for locks, an app for cameras, an app to open close garage doors & gates, etc. Or do you want to control the entire house through a single unified app that controls all the automation systems within the home?
Make your home feel larger by balancing the light between indoor and outdoor areas.
Smarter Homes Austin
Austin’s Certified Luxury Home Automation, Home Theater, Audio Video & Wi-Fi Experts

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