Help Desk and Repair Calls, What You Need To Know

What do you do when your smart home, all of the sudden, isn’t as smart as it could be? The first thing you do is call us for help right? You can contact us 24/7/365 for any issue that your having with your smart system. Many times issues are simple to solve, such as powering down or unplugging a device, but that doesn’t always solve the problem. Get this, you can call us for help even if we didn’t install your smart home system. We’re the smart home installers that get it right every time.

How do we get it right every time you ask? Let’s introduce you to our professional that makes our helpdesk, maintenance, and repair top notch. Enter, Andrew Mason our Maintenance Manager. Andrew hails from Australia and has been with us here at Smarter Homes for five years. He has a super advanced knowledge of AV, low voltage wiring, and computing systems. He is an essential part of our staff and has helped shape our response and repair efforts to what they are today.

Now, here’s how you are going to save money on costly repairs and services. Participate in one of the two low cost maintenance plans for special money saving terms and conditions.

Our maintenance plans are designed to give us fast information if something goes awry, and often the issue is discovered and resolved before our clients realize there was a hiccup. We’re notified right away if something isn’t right and we get right on it. A maintenance plan gives you some peace of mind and without it, you could be paying several times the amount for upkeep services and repairs.

For more information please call us at (512) 775-6101 and let’s see what we can do for you.

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