Request Service From Smarter Homes
Installation In Austin TX

Need Remote Or In Person Service?

Service Is One Of The Attributes That We Pride Ourselves On.

Join Our Maintenance Plan!

*If you are not a member of our maintenance plan, we will service your system at our next availability.

*Maintenance members who need service take priority over anything on our schedule.

Our customers are our friends and neighbors, and we want to make sure that everything operating at its best potential. We want to talk to you in person whether it is digitally or video chat, whatever it takes to get face-to-face with you to correct your issue.

The good news is that most problems can be walked through with you on the phone and even better, some problems can be fixed on our end if you are on our maintenance plan. Either Pete or one of our technicians, (with your permission) can connect to your system remotely from our help desk and fix the issue for you. We call that remote remediation. You may even choose to include monitoring of your system with one of our upper maintenance plan tiers, and in most cases, we have the issue repaired before you are even aware of it.

You’re Our First Priority.

We understand that home technology issues can happen and from time-to-time smart systems need a little help or upgrade. We treat your issue with the utmost respect, as if it were happening to us in our home. We understand the importance of good customer service and thats one of the reasons why we stand above the rest when it comes to customer satisfaction.

Upgrades Are A Cinch.

The smart home industry is still in its toddler stage and new smart processes, apps, and devices are being introduced all of the time. We’re not just an installation and service company. We’re an innovative company as well, always thinking of what our customers want and need. Being innovative means you have to listen to your customers. Customers lay the ground-work for invention. Our ideas come from learning about the new things that the smart home industry hasn’t thought of yet. For instance, if a customer says I want the floor to warm up as soon as my feet touch it, we find a way to make it happen. We’re here to introduce those upgrades to your smart home.

Use the form below to request service or an upgrade.

Need Service fast?

Peter Sandford can usually walk you through your system on FaceTime at 512-785-0032  or you can Text message Peter at 512-785-0032 or email him directly at Pete@smarterhomesaustin. com

Not in a rush? Call our office to schedule an appointment at 512-775-6101 or Fill out the form below.

After response to your service call or upgrade, please visit our ratings and review page https://g.page/smarterhomes/review to leave detailed information about your experience with Smarter Homes of Austin.

We value your feedback very much and it’s how we maintain our high rate of customer satisfaction. Be as detailed as you like and please let us know if something could have been better. We also want to hear about the things we did right so that we can continue to use those key factors with every customer in every job that we do. It’s always a pleasure to serve our customers and we want to ensure that we’re always giving them our best. We are here 24/7 and most responses are immediate whereas others are within 12 hours. Thanks for choosing us as Austin’s #1 smart home installer.

ACH Payment form
What Payment Are You Submitting?
Ach Limit of $50,000 Per Day. We may be required to make one ACH draw per business day until the amount due is reached.
We know your time is valuable. We will deduct $100 from your final bill for leaving us a review on Google after our work is complete (before your final bill is charged).

Join Our Maintenance Plan

Please choose the plan you would like to sign up for.
Smarter Homes Austin
Austin’s Certified Luxury Home Automation, Home Theater, Audio Video & Wi-Fi Experts

CREATE YOUR SMART HOME BUDGET

*The calculated home technology budget range you will receive will includes parts, labor & accessories (Tax not included)
(a round number is OK)
Numerous structures on the property: Dock, Casita, Guest House, Barn, Gate etc. Check all that apply.
Prewire installation calculations assume you would like your home fully wired for ALL home automation technologies shown throughout the budget calculator, including 'future-ready' wiring. Prewire pricing can vary substantially based on what features you would like in your home. The wiring budget is for low-voltage wiring, not for electrical.
Keep in mind that our modern lifestyle and our home's automation technology systems are extremely reliant on a quality network and Wi-Fi system. Most homes are moving towards enterprise-grade hardware and away from the types of network products you could buy in an office supply store or a consumer computer store. We recommend that all homeowners consider the network and Wi-Fi system to be the most important system and installation within the home.
Higher-quality sound or higher-grade architectural finished speakers can range from $5,000.00 to $10,000.00 PER ROOM
Basic background music system pricing ranges from $1,500.00 to $5,000.00 per room including all equipment, labor, and programming.
Range includes video sources such as AppleTV, a Blu-ray player, satellite receiver, and remotely-locating them for best aesthetics. A basic soundbar is included for better audio.
This is called “video distribution” and reduces the amount of audio/video equipment located at each TV location/room.
A surround sound system creates an immersive sound experience, much like a dedicated home theater room, though in a dual-purpose room such as a Family Room, Master Bedroom, etc. If you would like more than one surround system location, click on the "Add Another Surround System" button below
Typically, homeowners want to see the following areas: front of house, front door, driveway / gate, sides of house, and pool. If you are more concerned about security, you may want to add cameras for the perimeter of your property. Good-quality cameras see about 75 feet of distance on average. The high range of the budget estimate includes higher resolution cameras, better night vision, and longer surveillance recording time.
The installation of a lighting control system reduces wall clutter, allows preset lighting scenes at the push of a button, increases security through programming automation, and adds convenience.
Motorized shades add beauty, convenience, address privacy concerns, and can be used to save energy. If desired, provide your best guess on how many windows/shades you want to motorize. The higher-end of the budget range includes higher-end fabrics, large windows, and dual-roller shades (both sheer and privacy shades on one window).
For example, a house music app, an app to operate your TV, an app for lighting automation, an app for locks, an app for cameras, an app to open close garage doors & gates, etc. Or do you want to control the entire house through a single unified app that controls all the automation systems within the home?
Make your home feel larger by balancing the light between indoor and outdoor areas.
Smarter Homes Austin
Austin’s Certified Luxury Home Automation, Home Theater, Audio Video & Wi-Fi Experts

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