Join us for a live demo - Certified Luxury Home Automation 🚀
Thank you for visiting! Please note that our team only services systems that have been fully onboarded and certified by our deployment specialists. If you are an existing client experiencing an issue, we’re here to help—please fill out the form below, or feel free to reach out directly by calling or texting Pete. We look forward to assisting you with any service needs!
We care about our customers because you’re our friends and neighbors, and we want to ensure everything in your system runs smoothly. Whether through a digital meeting or a video chat, we’re here to connect face-to-face and resolve any issues you’re experiencing.
The good news? Most problems can be solved over the phone. Even better, if you’re on our System Support Agreement, we can often fix issues remotely. With your permission, Pete or one of our technicians can securely connect to your system from our help desk to resolve the problem. We call this remote remediation. If you choose one of our advanced System Support Agreement tiers, your system can even be monitored, allowing us to fix issues before you’re aware of them.
We understand that home technology issues can arise, and smart systems occasionally need a little help or an upgrade. We treat every issue with the same care and respect we would in our own homes. Providing excellent customer service is our priority, and it’s one of the key reasons we stand out for customer satisfaction.
The smart home industry is still in its toddler stage and new smart processes, apps, and devices are being introduced all of the time. We’re not just an installation and service company. We’re an innovative company as well, always thinking of what our customers want and need. Being innovative means you have to listen to your customers. Customers lay the ground-work for invention. Our ideas come from learning about the new things that the smart home industry hasn’t thought of yet. For instance, if a customer says I want the floor to warm up as soon as my feet touch it, we find a way to make it happen. We’re here to introduce those upgrades to your smart home.
Not in a rush? Call our office to schedule an appointment at 512-337-2716 or Fill out the form above.
After response to your service call or upgrade, please visit our ratings and review page https://g.page/smarterhomes/review to leave detailed information about your experience with Smarter Homes of Austin.
We greatly value your feedback—it’s how we maintain our high customer satisfaction. Feel free to be as detailed as you like, letting us know what we could improve and what we did well. Your input helps us continue delivering top-notch service to every customer on every job.
It’s always a pleasure to serve you, and we’re committed to giving you our best. We’re available 24/7, with most responses being immediate and others within 12 hours. Thank you for choosing us as Austin’s #1 smart home installer!
Feel free to reach out to us with any questions or to schedule a consultation.
Give us a call for more information or to discuss your home automation needs.
Visit our office to see our home automation solutions in action.
